Patient Liaison Group

ACPGBI has a Patient Liaison Group who provide a patient and public voice to the Association. They help us deliver a professional service to meet the current and future needs of colorectal patients, and continue to improve patient care.

About the Patient Liaison Group (PLG)

The PLG represents and champions the priorities of patients.

It highlights patients’ communication, information and physical and emotional support needs, so that patients can make the very best decisions about their treatment and have a good experience during their care process, as well as good clinical outcomes at the end of treatment.

The PLG can raise areas of patient concern with the association and responds to requests to provide views, comments and written commentaries for a patient readership for use by the association, both for its own members and for an external professional and public audience. In this way, the PLG seeks to inform patients and the public about colorectal issues and their impact on patient care and the public.

Composed of four lay people, the PLG is entirely voluntary and unpaid.

Most of its members have considerable experience both as patients with colorectal disease and also in patient support groups.

There are strict terms of reference to ensure that the group acts in the best interests of patients at all times and as independent private individuals, so that they can voice honest and critical opinions both to the association and to other external committees.


Some examples of their work

  • Attendance at ACGBI Council meetings
  • Membership of ACGBI committees which set standards of care
  • Involvement in the Annual Meeting.
  • Responding to consultations with the association, such as changes to the National Bowel Cancer Screening Programme
  • Membership of the Project Board and Clinical Advisory Board for the National Bowel Cancer Audit
  • Patient Group (Delphi) involved in prioritising research
  • Patient commentary on revised guidelines, protocols and audits for colorectal conditions produced by or including the association
  • Providing lay commentary which explains the benefits to patients for research funding applications, and participation in research application preparation
  • Membership of the Clinical Reference Group for Specialised Colorectal Services, which advises NHS commissioners
  • Preparing guidelines and other documents, by invitation to other groups
  • Membership of the Irritable Bowel Disease Clinical Advisory Group
  • Representation of patients at surgical meetings, for example on finding consensus on how best to manage fistulating Crohn’s disease.
  • Preparation of patient leaflets

2017 Annual Report of the PLG (804kB)

2016 Annual Report of the PLG (313kB)


Committee members

Professor Robert Arnott (Chair)

Professor Robert Arnott is the Chair of the Patient Liaison Group and its representative on the Council of the ACPGBI. He has suffered from Crohn’s Disease since his teenage years in the 1960s and from that time onwards has undergone surgery twelve times.

He has had an ileostomy for nearly forty years. He is a keen and experienced advocate of the rights and responsibilities of patients and is passionate about defending the NHS. A former senior manager in the NHS, he is now at the University of Oxford, where he teaches, mainly to medical students, the history of medicine and healthcare policy and researches into the history of disease. He is a trustee and Secretary of the Bowel Disease Research Foundation (BDRF) of the ACPGBI.

Sue Blackwell

Sue Blackwell is the newest member of the Patient Liaison Group and is also a trustee of the Breakaway Foundation, the only UK wide charity for children with bladder/bowel diversions/dysfunction.

She has suffered from Ulcerative Colitis and has had a permanent ileostomy since the age of 29.  She has also had six failed parastomal hernia repairs.

Sue’s interest is in patient involvement in research, patient recorded outcome measures and parastomal hernias.  She is a member of the ENiGMA collaborative; PPI representative on the ESCP led international parastomal hernia prospective cohort study; PPI representative on the steering group developing a core outcome set for gastrointestinal recovery, a member of the steering group on a CCUK funded study developing a patient decision aid in Ulcerative Colitis and surgery; and a co-applicant on the PoPSTER study.

She was a Civil Servant for 16 years before deciding to take the plunge and move from London to Liverpool. She is now the Digital Marketing Manager for an independent Dispensing Appliance Contractor. She was formerly a trustee of IA and served on their Executive Committee for seven years as the Young IA Coordinator.

Jenny Pipe

Jenny Pipe is a member of the Patient Liaison Group and a member of the IBD Sub-committee. She is a former member of the IA Executive.

She suffered 10 years of ulcerative colitis until undergoing a panproctocolectomy at the age of 46 to create a permanent ileostomy. The support she gained from IA has led to her realisation of how important patient-to-patient support is in the recovery from surgery and she is an IA trained visitor. In that capacity, she has been able to offer support to many patients who have undergone various surgical procedures for IBD and bowel cancer.

She took part in the ACPGBI/BDRF Delphi Patient Consultation Exercise and was privileged to be asked to join the ACPGBI Patient Liaison Group and represents the patient viewpoint on the Multidisciplinary Clinical Committee and the IBD Clinical Advisory Group.

Sarah Squire

Sarah Squire is a member of the Patient Liaison Group, PPI member on the Specialist Colorectal Clinical Reference Group and a trustee of Colostomy UK.

She had colostomy surgery in 2007 due to a persistent rectovaginal fistula. Sarah is passionate about patients having a voice to influence in a positive way future research, and ensure the needs of colorectal patients, current and future are both met and improved on.  She is involved in many areas of Colostomy UK including administering a large and active Facebook support group, attending and presenting at conferences on behalf of the charity and has recently taken on the role of joint Editor of the quarterly magazine, Tidings.

Sarah also works full time at the University of Oxford as a Research Assistant working on therapies to treat Duchenne muscular dystrophy. In her “spare” time she runs a very efficient Mum taxi for her two children.


Further information

For more information about the PLG, please contact admin@acpgbi.org.uk